WelcomeNewMembers

New Member

Application For Service
To apply for electric service, complete the Application for Utilities form and return to Freeborn-Mower Cooperative Services. 

You may return to the office via: 
Mail: PO Box 611, Albert Lea MN 56007
Fax:  507-369-0259
Email: memberservices@fmcs.coop
Office: 2501 Main Street East, Albert Lea, MN 56007

A deposit may be required depending upon applicants credit.  

Freeborn-Mower Cooperative Services (FMCS) must comply with the Federal Trade Commission’s Red Flags Rule. A “Red Flag” means a pattern, practice, or specific activity that indicates the possible existence of identity theft. The purpose of the Red Flags Rule is to encourage creditors, like FMCS, to establish programs to detect, prevent and mitigate the damage caused by identity theft. This means that when a member calls and/or walks in the office to obtain information or make changes to their account, FMCS employees will ask questions to help validate the identity of the account holder. We understand these procedures may take a little more time, but it is done to ensure the protection of our members.

CONGRATULATIONS!

You’re now a proud new member/owner of Freeborn-Mower Cooperative Services (FMCS) –a business owned by the people it serves.  If you haven't already received a new member packet in the mail, you will real soon.  This packet is full of information to guide you through your local cooperative. 

You’ll find you receive quality electric service at the lowest possible cost, you elect the Board of Directors and you have access to a variety of services designed to meet your needs.

Welcome to the utility that you and other members actually own.

By receiving electric service from FMCS, you are continuing the dream begun by the rural friends and neighbors who formed this electric cooperative in 1938. When municipal and investor-owned utilities refused to serve this area because it was too costly to bring power to folks “in the country”, local leaders decided to provide the service themselves by forming a cooperative.


Today, our programs reflect a spirit of cooperation forged through a partnership with members. It is a way of doing business that sets us apart from other utilities and it is the foundation for our continued growth and success. This is how we’ve done business for over 75 years and how we plan to continue encouraging growth and prosperity in the communities we serve, for a brighter future.

Service & Deposit Information

For transfers, activations/connections, and deactivations/disconnections of service, please call the Freeborn-Mower Cooperative Services office at (507) 373-6421 or (800) 734-6421.

Please remember our delayed billing cycle. If you disconnect service on the 20th of the month, you will receive a bill by the 10th of the following month for that usage.

Becoming a new Member?

Call us during business hours 7 a.m. – 3:30 p.m. Monday through Friday (507-373-6421 or toll free at 800-734-6421).  We need your new address, phone numbers (home, work & cell), date of move, social security number and date of birth. We can then check your credit, tell you if a deposit is needed and answer any of your questions or concerns.

DEPOSIT INFORMATION

Freeborn-Mower Cooperative Services complies with the Federal Trade Commission Identity Theft “Red Flag” Rules. New member applicants are verified with an authorized provider to be sure they match social security or other approved identification options.  They are also checked for credit risk to determine if a deposit will be required.  The deposit policy is designed to assess the credit risk for new service applicants, while protecting the assets of the utility for all members.  The Cooperative will use the ONLINE Utility Exchange service for the purpose of determining a deposit amount.  Deposit criteria is available here.

Other Important Points:

A connect order will be issued only after the deposit has been paid.  In the case of a re-connect after disconnect for non-payment, all past due bills and related collections charges must be paid in addition to the deposit before the connect order will be issued.

Members who later establish good credit by paying their monthly bill by the due date for twelve consecutive months will have the deposit returned and applied as a credit to the account. However, for accounts that continue to demonstrate a credit risk, FMCS will retain the deposit until service is terminated. When the service is terminated, the non-refunded deposit plus interest will be credited against the account’s unpaid balance. Simple interest on deposits will be accrued annually and calculated at a rate prescribed by the Minnesota Public Utilities Commission.


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